Can I leave feedback for the seller?
Yes you can if you are qualified.
Here is some info of how you can leave feedback.
Who can leave feedback?
Qualified buyers - ones that paid instantly using only PayPal or Stripe checkout - receive an email from email@example.com with a link at the time the payment was made and again about 20 days later. You must have that link to leave feedback. KEEP in mind MANY mail systems put all no reply emails in the trash or spam folder - IF they deliver them at all. AOL is known for not delivering such emails.
The subject line reads "Rate your transaction for seller sunsetservices" and the email is from firstname.lastname@example.org
Where does feedback show up?
Click on an item in our store from our store homepage. Right under the price is a link "View sellers feedback".
What are your shipping costs?
Each product displayed has a link that you can click to check the shipping cost if any. Please note that we do not ship to PO BOXES just physical addresses.
A lot of our items are FREE SHIPPING.
Shipping costs will also be displayed on the Invoice you see before confirming your order.
How long does it take before I will receive my item?
As a general rule 2 to 3 business days you should receive your order if you pay by Paypal or Stripe. We ship all of our orders with a tracking number assigned so you can see when to expect your order. If you pay by Money Order you can expect your order within 10 to 14 days.
How can I be assured that you are a honest business?
You can be assured of safe shopping because we offer paypal as a payment option. Paypal will put a hold on your money in our paypal account once you file a complaint and we won't receive your money until you are satisfied. Our policy is if you are not satisfied for any reason then once you ship the product back to us you will get your refund less your shipping cost of sending the product back to us.
Thanks for your interest in Sunset Services.
We have been in business since 2005 and our mission is to provide the best service to our customers. We are proud of our good service, fair prices, and feedback we have received from our customers with ebay.
We have a 100% Positive Feedback Rating, which means we don't have 1 complaint against us so you can order with confidence.
Sunset Services offers the following Returns Policy:
Get the item you ordered or get your money back. Guaranteed. All items if you are not happy with must be returned within 14 days in original packaging. Buyer pays for return shipping. Some products will have a 20% restocking fee when returned, which will mean 20% of the product cost will be deducted from your refund. Our goal is that you be 100% satisfied with your purchase or your money back.
What payment options do we accept?
We accept Paypal. We have found Paypal to be the safest payment method for the buyer as well as the seller on line. Also you can shop safely and with no worries as Paypal protects you with buyer protection in case anything should go wrong. Paypal also accepts Visa, Mastercard, Discover, American Express credit cards. With Paypal you do not have to have a paypal account to pay for your order. Paying by Paypal your order is shipped out within 24 hours of receiving your payment. If you pay by Money Order, Cashier's Check or Personal Check please allow 14 days for processing and delivery. However if you don't like Paypal we also accept Stripe, Money Order, Cashier's Check. If sending payment by Money Order, or Cashier's Check make sure it is made out to Thomas Farber or your order will not be processed, and your payment will be returned to you.